Terms of Service

Last updated: 1 July 2025

These Terms of Service (“Terms”) apply to all services provided by Looking Fine Pty Ltd (ABN 70 703 559 611) of Melbourne VIC, including all professional business and consulting services described on this website. By engaging our services, requesting a quote, or using this website, you agree to be bound by these Terms.

1. Our Services

Looking Fine Pty Ltd provides professional business and consulting services, including business advisory, strategy development, operational reviews, and related support services. The specific scope, deliverables, timeline and fees for any engagement will be set out in a written proposal, statement of work or engagement letter agreed between you and us before work commences.

2. Quotes and Engagement

Quotes provided by us are valid for 30 days from the date of issue unless otherwise stated in writing. A quote does not constitute a binding agreement until accepted by you and confirmed by us in writing. Work will commence only after written acceptance of the agreed scope and fees.

3. Fees and Payment

Fees are charged in accordance with the agreed proposal or engagement letter. Unless otherwise agreed in writing, invoices are payable within 14 days of the invoice date. Late payments may attract interest or reasonable recovery costs as permitted by law. All fees are quoted in Australian dollars (AUD) and, unless stated otherwise, are exclusive of GST, which will be added where applicable.

4. Your Responsibilities

You agree to provide accurate, complete and timely information reasonably required for us to perform the services, to respond to requests in a timely manner, and to ensure that any information you provide to us does not infringe the rights of any third party or breach any law.

5. Confidentiality and Privacy

We treat information you provide to us as confidential and will not disclose it to third parties except as required to perform the services, with your consent, or as required by law. Our handling of personal information is described in our Privacy Policy.

6. Intellectual Property

You retain ownership of materials you provide to us. Upon full payment of our fees, you receive a licence to use the deliverables we prepare for you for your internal business purposes. We retain ownership of our pre-existing methodologies, templates, frameworks and know-how.

7. Limitation of Liability

To the fullest extent permitted by law, our liability arising out of or in connection with the services is limited to the fees paid by you for the relevant engagement. We are not liable for indirect, incidental or consequential losses, including loss of profit or business opportunity. Nothing in these Terms excludes, restricts or modifies any consumer guarantee, right or remedy you may have under the Australian Consumer Law set out in Schedule 2 of the Competition and Consumer Act 2010 (Cth) or any other applicable law that cannot lawfully be excluded.

8. Australian Consumer Law

Our services come with guarantees that cannot be excluded under the Australian Consumer Law. For major failures with the service, you are entitled to cancel your contract with us; you are also entitled to a refund for the reasonable value of the service not rendered, taking into account what has already been provided. For minor failures, we may, at our discretion, provide a remedy within a reasonable time, such as re-performing the affected part of the service or compensating you for the shortfall in value.

9. Termination

Either party may terminate an engagement by written notice in accordance with the notice period set out in the engagement letter, or immediately if the other party commits a serious and unremedied breach of these Terms. You remain liable for fees for work performed up to the date of termination.

10. Website Use

The content of this website is provided for general information only. It does not constitute professional advice and should not be relied upon as such. You may not reproduce, republish or distribute content from this website without our prior written consent.

11. Governing Law

These Terms are governed by the laws of Victoria, Australia. The parties submit to the jurisdiction of the courts of Victoria and the courts applicable thereunder.

12. Changes to These Terms

We may update these Terms from time to time. The current version will always be published on this page with the date of last update noted above. Continued use of our services after an update constitutes acceptance of the revised Terms.

13. Contact Us

For any questions about these Terms, please contact Looking Fine Pty Ltd by email at ceo@lookingfine.online or via our contact page.

Looking Fine Pty Ltd · ABN 70 703 559 611 · Melbourne VIC